Recently, I had the opportunity to meet with a group of people from a financial institution in Cincinnati. We discussed their current BPM (business process management) initiative and strategy. They get it!
To start, the project has executive support from both the business side of the organization and the IT side. They want it! And they have a backlog of processes that they want BPM to manage.
And the team implementing BPM has a strategy for implementing the processes. Included in that strategy is the ability to understand and monitor the processes after implementation. They'll extend control to the business while still providing the governance a BPM implementation needs.
I expect to hear great things from this organization in the future.
Cheers!
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